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Leading multicultural virtual teams


Today's global virtual teams include more members from other cultures then ever before. Decision-making, brainstorming and follow-up are just some of the working processes that can be enhanced as soon as the team members learn to communicate effectively across borders. If you lead multicultural teams and work virtually with people in remote locations, you definitelly can profit from this training. Check how to can increase effectiveness thanks to simple tools and get to know the best practices you can apply at your work.

Your story & your goals

You have already gained some experience in working in virtual, multicultural teams and are now appointed to lead a global team. Establishing trust, building relationships and managing conflicts are your new tasks. These are the areas where you can count on me.In the training on global teams development you can work on strategies and your communication skills adapted to the reality across cultures.

Focus on:

  • How can advantages of your virtual teamwork outweigh the challenges?
  • How can you establish operating rules regarding activities such as scheduling and observing meeting times and deadlines, decision- making process, expectations concerning participation and discussion, and expressing disagreements?
  • How can you best deal with time zones differences and use the asychrone communication to enhance the teamwork?
  • What can you do when participants are reluctant to contribute?
  • When should you use offline media and how can you give feedback to make sure that the performance of the singular team members gets improved?

Your take aways

  • STEP 1 Team Charta
  • STEP 2 Communication strategies
  • STEP 3 Guidance towards high performance team
  • —STEP 4 Identifying and bridging cultural differences
  • For more details scroll down, please —

„The whole is more than the sum of its parts“

Aristotle

Establishing trust, building relationships and managing conflicts gets improved when the cultural awareness and the self-reflection take place. And these are the areas where you can count on me.

In the trainings on multicultural virtual teams development you can work on strategies focusing on the following questions:

  • How can the advantages of your virtual teamwork outweigh the challenges?
  • How can you establish operating rules regarding activities such as scheduling and observing  meeting times and deadlines, the decision- making process, expectations concerning participation and discussion, and expressing disagreements?
  • How can you best deal with time zones differences and use the asychrone communication to enhance the teamwork?
  • What can you do when participants are reluctant to contribute?
  • When should you use offline media and how can you give feedback to make sure that the performance of the singular team members can be improved.

Moreover you follow four steps based on the following questions:

STEP 1 Team Charta

  • —How do I cope with different group dynamics?
  • —How can I motivate team members?
  • —Ho do I acknowledge their performence and give them feedback?
  • —How do I deal with conflicts in my team?

STEP 2 Communication strategies

  • —What communication channels do I use in specific situations? Communication matrix
  • —What are the basic rules for telephone conferences and webmeetings?
  • —How can I efficiently use the time zones?
  • —How can I identify and introduce communication tools without overwhelming my team members?

STEP 3 Guidance towards high performance team

  • —How can I build up trust and create a positive atmosphere in the virtual space?
  • —How can I apply the four components of trust?
  • —When and how should I coach team members to make sure they live up to their high potential?

—STEP 4 Identifying and bridging cultural differences

  • —How do I deal with varying communication styles?
  • —How can I cope with differing approach towards observing deadlines and time management in general?
  • —How can I encourage team members to actively participate in the virtual meetings?
  • —How can I apply the situative leadership style?